The DSO Hygienist with Christine Diehl
"The DSO Hygienist" is a podcast dedicated to exploring the world of dental hygiene within Dental Service Organizations (DSOs). Guests include industry experts and seasoned dental hygienists sharing their experiences, expertise, and advice. This podcast delves into various aspects of dental hygiene practice within the context of DSOs.
Listeners can expect insightful discussions on topics such as best practices in dental hygiene, emerging trends in the field, advancements in technology and techniques, career development opportunities, and the unique challenges and rewards of working within a DSO setting.
Whether you're a seasoned dental hygienist looking to stay updated on industry trends or a student aspiring to join the field, "The DSO Hygienist" offers valuable insights, tips, and inspiration to enhance your practice and career in the dynamic world of DSO dental hygiene.
The DSO Hygienist with Christine Diehl
Why Ombuds Are Essential for DSOs: Resolving Conflicts and Enhancing Dental Team Dynamics
Dina Lynch Eisenberg is a leading expert in conflict management and communication, serving as CEO of Happy Practice Consulting. With over 29 years of experience, she helps dental support organizations (DSOs) and single-practice dentists build trust, improve retention, and foster growth through effective conflict resolution. Her work enables teams to navigate difficult conversations that resolve issues while preserving relationships.
Dina has designed transformative conflict management programs for global organizations, including Coca-Cola, Genentech, and Twitter, where she developed the first Ombuds program for a social media platform. Her innovative approaches have earned her recognition as a Boston Business Journal “40 Under Forty” leader and a Lifetime Achievement Award in conflict management.
As an entrepreneur and author of Fiverr: The Essential Buying Guide, Dina’s expertise has been featured in Inc. and Entrepreneur magazines. She holds an Executive MBA from the Tuck School of Business and a Juris Doctor degree and has guest lectured at Harvard University, Harvard Law School, and taught graduate courses at UMass.
Through engaging workshops and consulting, Dina equips leaders with practical tools to create inclusive, bully-free workplaces. By partnering with Dina, dental leaders can transform their practices into thriving, collaborative environments designed for long-term success.
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music credit: "Seize the Day" by Andrey Rossi