The DSO Hygienist with Christine Diehl

DSO Due Diligence: The Tech Deal Breakers

Andrey Rossi- music Season 3 Episode 9

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0:00 | 26:24

In this episode, Mike Huffaker breaks down why technology infrastructure has become one of the most heavily scrutinized areas of private equity due diligence in today’s DSO market. As buyers look beyond production numbers and EBITDA, they’re evaluating whether a DSO’s systems can scale, integrate, protect patient data, and support long-term growth.

Mike shares the most common technology gaps that trigger concern during the sale process, how outdated systems can impact valuation, and the framework DSO leaders can use to identify hidden risks before they become costly negotiation points. From cybersecurity and reporting capabilities to operational efficiency and scalability, this conversation gives dental leaders a practical look at what private equity firms are really evaluating behind the scenes.

If you’re preparing for growth, recapitalization, or a future exit, this episode offers insight into how the right technology strategy can strengthen both operational performance and enterprise value.

Mike Huffaker is the Chief Revenue Officer for Planet DDS. With a remarkable track record, he spearheads both the sales and marketing divisions of this rapidly growing dental software solutions company. Huffaker brings invaluable insights into evolving trends in the dental industry. During his tenure, the company has achieved significant milestones, now proudly serving over 13,000 dental practices, including many large DSOs and emerging groups. 

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music credit:  "Seize the Day" by Andrey Rossi